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Productivity and the Seven Dwarfs

Hi-ho, hi-ho, it’s off to work they go. But honestly, it’s a wonder Snow White’s seven dwarfs ever get anything done at all. Together they represent clear-cut examples of some of the biggest workplace productivity killers. And, even though they spend their days deep inside a mine, the lessons they teach us about some key workplace behaviors to watch out for translate well to the office.

Take Sneezy, for example. Nothing kills productivity like trying to work when you’re under the weather. You’re tired and achy, and it’s nearly impossible to focus on anything but the steadily growing mountain of tissue in the trashcan. Sneezy needs to be at home and in bed with a bowl of chicken noodle soup. A couple days of rest will heal the body much more quickly than trying to power through an illness at work. And, other employees won’t have to worry about germs being spread around the office.
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giftcardsandyourbusiness The rise in popularity of the gift card over the last decade has meant big business for some companies. Even with the struggling economy, gift card sales totaled $87 billion in 2009, according to Tower Group Projects, a research and financial advisory firm. They come in all shapes and sizes and can be purchased at nearly any retail store. In fact, gift cards have been the most popular holiday present for the last five years. Given their common usage, whether your business sells gift cards or certificates to customers, or purchases them to give to clients or employees during the holiday season, you should be aware of new U.S. federal regulations that could impact you.

New Federal Regulations
In August, new federal rules went into effect in the U.S. to regulate gift card fees and expiration dates. As part of the Credit Card Accountability Responsibility and Disclosure Act passed by congress in 2009, the new gift card law includes:
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Personal incomes were up 0.2% in July, according to the U.S. Commerce Department, which could in part stem from businesses reinstating salary increases and other benefits that were cut or frozen in 2009. As the economy improves and businesses look for more ways to increase employee engagement and retain their key workforce, we want to know what you value most in your job.



deceitTrust is an important element of every great organization. In fact, without it, it’s nearly impossible to function effectively. You rely on your employees every day, so you’re careful to build the right team you can depend on for your business. But, what do you do when a situation occurs and you can’t tell if an employee is lying? As Dina Temple-Raston of NPR found out, to spot a lie, listen, don’t look.

In popular drama series like Lie to Me or The Mentalist, crimes are often solved by interpreting suspects’ facial expressions and body language for tell-tell signs of deception. But, according to Kevin Colwell, a forensic scientist at Southern Connecticut State University, signs of anxiety are often mistaken for signs of deceit. In fact, Temple-Raston reported that research shows innocent individuals actually tend to be more nervous when questioned. Hopefully your employees aren’t committing any crimes, but if you think a team member might be hiding a mistake or covering up for someone else, you can’t always determine the truth based on lack of eye contact, fumbled explanations, or beads of sweat dripping from their forehead.
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Couple on a deck chair relaxing on the beachThis month, news stories and blog posts have been popping up everywhere on the latest business trend – unlimited vacation. From Seattle to London, people are buzzing about this increasingly popular policy that, according to an NPR article by Jennifer Ludden, 1% of U.S. businesses have adopted.

While that might not sound like much, it means that one out of every 100 businesses in America have removed the “Accrued Paid Time Off” line from their paycheck stubs and now focus on their employees’ results, not their hours worked. And, it’s a trend that’s steadily growing.
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officedecorYou can’t judge a book by its cover, but can you judge a leader by their office? How you choose to decorate your office can say a lot about you. Here are some extreme examples of common office décor and what it may suggest about your leadership style.

The Hall of Fame
Key characteristics: Industry awards on every wall, grip-and-grin photos with at least two former presidents, and evidence of active community involvement strewn strategically, but seemingly nonchalant around the office. Also, a collection of books about leadership that makes the Library of Congress look like the local bookmobile.
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captainsSome employees were born self-starters. Motivated and driven, these individuals know what they want from their life and career. From the internship to the C-suite, they plot their course with precision and it is full steam ahead to every destination. Others are happy to just set sail with no one to steer the ship onward.

No matter where your employees are in their career from the beginner to the experienced professional, wouldn’t it be great if your entire team was passionate about their jobs? Think of the possibilities if every employee worked with determination, motivation, and drive. Work would be exciting. Employees would be engaged, effective, and happy. And most of all, your team’s passion would be unstoppable. If you want driven workers who aspire to learn and grow in their careers, try these tips to motivate employees to be captains of their own fate at work.
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doyoucounterofferAt the beginning of the year, Express conducted a survey asking if employees would job hop in 2010 if they found a better opportunity. The result was that 82% of respondents said, “yes.” Then, in July, we followed up and asked if companies had seen their employees voluntarily leaving. That survey revealed that 57% of respondents have already seen employees leave, while 19% said it was common knowledge that people were looking for new opportunities.

This means sooner or later you may experience that dreaded moment when a key employee walks into your office and announces his resignation. And, when it happens, you will be faced with a decision. Do you make a counter offer or not?
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Being an Unreasonable Leader

unreasonableAll of us want to feel normal, well-adjusted, and a part of the mainstream. We also want to be great and perform extraordinary tasks. These two desires are in opposition to one another. Jules Verne said, “All progress comes from an unreasonable person.”

We are educated and trained with the expectation that we will succeed. Unfortunately, success comes from thinking unconventionally while acting in new and unexpected ways. At an early age, we are educated in a process that tells us to perform within the lines, do what you’re told, and don’t stand out or ask questions. Read More→



Employee-QuitsIn a recent report by the Society for Human Resource Management (SHRM), 30% of employees said they were likely to look for work outside of their organization in 2010. Experts expected job satisfaction rates would be even lower this year due to company layoffs and pay cuts many employees faced during the recession. But, job satisfaction is still dropping. Of those surveyed, 28% indicated they were less satisfied with their jobs given the economic climate in 2010, up a drastic 6% from 2009.

Whether it’s 10% of your workforce, 30%, or more, employee turnover can be costly. With training expenses, replacement hiring costs, and lost productivity, turnover can cost anywhere from one to three times the cost of an employee’s salary. But when employees leave, there are bigger issues to consider than controlling costs. When you lose an employee, Read More→